Technical Service Engineer
Who we are:
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.
About the role:
The Technical Service Engineer (UPS/Cooling) is responsible for commissioning, maintenance, troubleshooting, and repairing cooling systems in the data center. The role involves traveling to client sites, ensuring equipment operates efficiently, and delivering high-quality service to maximize customer satisfaction.
Key Responsibilities:
- Commission, inspect, and service cooling systems and related equipment.
- Perform routine preventive maintenance, testing, and calibration of cooling systems.
- Diagnose mechanical, electrical, and control issues; carry out necessary repairs and adjustments.
- Respond to customer service calls, provide on-site technical solutions, and ensure timely resolution of issues.
- Provide technical training and support to clients on system operation and best practices.
- Maintain accurate service records, documentation, and reports.
- Collaborate with engineering and product teams to provide feedback for product improvements.
- Ensure compliance with safety regulations, environmental standards, and company policies.
- Manage spare parts, tools, and equipment efficiently.
- Support continuous improvement initiatives and uphold high service quality standards.
Minimum Qualifications:
- Bachelor’s degree or diploma in Mechanical Engineering, Electrical Engineering, Refrigeration, HVAC Technology, or related field.
- Proven experience in servicing HVAC/refrigeration/cooling systems.
- Strong knowledge of thermodynamics, fluid mechanics, and control systems.
- Ability to read and interpret technical drawings, wiring diagrams, and service manuals.
- Proficient in troubleshooting and repairing mechanical and electrical components.
- Good communication and customer service skills.
- Willingness to travel frequently and work independently.
- Certification in HVAC/R or relevant trade license (preferred). Familiarity with industry standards (ASHRAE, EPA, F-Gas, etc.) is a plus.
Working Condition:
- Frequent travel to customer sites (regional/national).
- On-call availability for emergency support.
- Exposure to mechanical, electrical, and environmental hazards (with required PPE provided).
- Degree/diploma in Mechanical Engineering, Electrical Engineering, HVAC Technology, or related field.
- Hands-on experience in servicing cooling products (HVAC, refrigeration, chillers, cooling towers, or similar equipment).
- Strong knowledge of thermodynamics, refrigeration cycles, and control systems.
- Ability to read and interpret mechanical/electrical drawings and technical manuals.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and customer service orientation.
- Willingness to travel frequently and work independently.
- HVAC/R certification, EPA/F-Gas license, or equivalent (preferred).
Benefit at Delta Electronics Americas: Life at Delta