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Who we are:

Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.


About the role:

The Technical Service Engineer (UPS/Cooling) is responsible for commissioning, maintenance, troubleshooting, and repairing cooling systems in the data center. The role involves traveling to client sites, ensuring equipment operates efficiently, and delivering high-quality service to maximize customer satisfaction.


Key Responsibilities:

  • Commission, inspect, and service cooling systems and related equipment.
  • Perform routine preventive maintenance, testing, and calibration of cooling systems.
  • Diagnose mechanical, electrical, and control issues; carry out necessary repairs and adjustments.
  • Respond to customer service calls, provide on-site technical solutions, and ensure timely resolution of issues.
  • Provide technical training and support to clients on system operation and best practices.
  • Maintain accurate service records, documentation, and reports.
  • Collaborate with engineering and product teams to provide feedback for product improvements.
  • Ensure compliance with safety regulations, environmental standards, and company policies.
  • Manage spare parts, tools, and equipment efficiently.
  • Support continuous improvement initiatives and uphold high service quality standards.


Minimum Qualifications:

  • Bachelor’s degree or diploma in Mechanical Engineering, Electrical Engineering, Refrigeration, HVAC Technology, or related field.
  • Proven experience in servicing HVAC/refrigeration/cooling systems.
  • Strong knowledge of thermodynamics, fluid mechanics, and control systems.
  • Ability to read and interpret technical drawings, wiring diagrams, and service manuals.
  • Proficient in troubleshooting and repairing mechanical and electrical components.
  • Good communication and customer service skills.
  • Willingness to travel frequently and work independently.
  • Certification in HVAC/R or relevant trade license (preferred). Familiarity with industry standards (ASHRAE, EPA, F-Gas, etc.) is a plus.


Working Condition:

  • Frequent travel to customer sites (regional/national).
  • On-call availability for emergency support.
  • Exposure to mechanical, electrical, and environmental hazards (with required PPE provided).
  • Degree/diploma in Mechanical Engineering, Electrical Engineering, HVAC Technology, or related field.
  • Hands-on experience in servicing cooling products (HVAC, refrigeration, chillers, cooling towers, or similar equipment).
  • Strong knowledge of thermodynamics, refrigeration cycles, and control systems.
  • Ability to read and interpret mechanical/electrical drawings and technical manuals.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and customer service orientation.
  • Willingness to travel frequently and work independently.
  • HVAC/R certification, EPA/F-Gas license, or equivalent (preferred).


Benefit at Delta Electronics Americas: Life at Delta