Account Manager
Account Manager- ODM/JDM solutions
Who we are :
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.
About the role:
This role is a high-impact, new business–focused position responsible for driving customer acquisition and revenue growth by promoting Delta ODM/JDM solutions , including servers, storage systems, and networking appliances , across Enterprise, Cybersecurity, AI, Hyperscale, and Semiconductor industries .
The successful candidate will play a front-line role in opening new markets and winning new customers , particularly in segments where Delta has limited or no prior footprint . You will work closely with Delta corporate sales, engineering, design, factory, and quality teams to define go-to-market strategies, identify target accounts, create demand, and convert early engagements into scalable production programs.
This role requires a strong balance of technical depth, consultative selling, and entrepreneurial mindset , with a clear mandate to build pipeline from scratch, penetrate strategic accounts, and establish long-term customer relationships .
Key Responsibilities & Success Metrics
1. New Business Development & Customer Acquisition (Primary Focus)
- Identify, target, and develop new customers and greenfield opportunities in assigned verticals
- Develop account entry strategies for customers where Delta has no existing or limited relationship
- Establish executive, technical, and procurement-level relationships at target customers
- Position Delta as a strategic ODM/JDM partner , not just a component or build-to-print supplier
Success Measured By:
- Number of new customers onboarded
- Number of greenfield opportunities converted into active programs
2. Market Intelligence & Go-to-Market Strategy
- Understand customer applications, system architectures, and long-term platform roadmaps
- Conduct competitive and market analysis to identify gaps and share-of-wallet opportunities
- Introduce and regularly present Delta technology and product roadmaps aligned with customer needs
- Provide actionable inputs to shape Delta’s vertical-specific and solution-based GTM strategy
Success Measured By:
- Quality of target account strategy and market insights
- Effectiveness of Delta roadmap alignment to customer demand
3. Opportunity Creation & Qualification
- Own early-stage opportunity development including RFI / RFQ / RFP activities
- Translate customer requirements into clear project scopes (application, EAU, timeline, competitive landscape)
- Work with corporate teams to define solution positioning, pricing strategy, and value propositions
Success Measured By:
- Number of qualified opportunities generated
- Opportunity conversion rate from early engagement to formal bid
4. Deal Execution & NPI Leadership
- Drive opportunities through the full sales cycle—from engagement to award
- Manage NPI (New Product Introduction) activities to ensure timely delivery of customer and internal milestones
- Maintain accurate CRM updates, pipeline visibility, and forecast discipline
Success Measured By:
- Number of awarded new business programs
- On-time NPI and program launch performance
5. Funnel Growth, Revenue & Forecast Ownership
- Build and maintain a strong new-business-focused sales funnel across assigned segments
- Develop and execute sales strategies and annual business plans aligned with growth targets
- Improve forecast accuracy and revenue predictability
Success Measured By:
- Revenue generated from new customers and new programs
- Funnel growth and forecast accuracy
6. Expansion into Existing Accounts (Secondary Focus)
- Grow existing accounts through new applications, platforms, and Delta BG/BU offerings
- Identify cross-selling and solution expansion opportunities beyond incumbent programs
Success Measured By:
- Existing account growth over multiple years
- Number of new BG/BU engagements within existing customers
7. Cross-Functional Leadership & Customer Advocacy
- Act as the customer advocate within Delta, coordinating with engineering, factory, quality, and operations teams
- Lead pre-sales and post-sales technical and commercial alignment
- Own customer escalations and drive timely resolution
Success Measured By:
- Customer satisfaction and retention
- Internal stakeholder feedback
Minimum Qualifications
- 5+ years of experience in New Business Development, Sales, or Business Development for servers, storage, or networking systems
- Demonstrated success in opening new accounts and winning greenfield business
- Bachelor’s degree in Computer Science, Electrical Engineering, Computer Engineering, Networking, or related technical field (preferred)
Preferred / Key Qualifications
- Experience promoting or selling:
- x86 Network Appliances
- AI / GPU Servers
- Industrial or Ruggedized Platforms
- Ethernet Switches, Wi-Fi / AP solutions
- Strong understanding of ODM/JDM operating models , manufacturing processes, and quality systems
- Ability to convert ambiguous customer needs into structured technical and commercial requirements
- Strong ownership mindset across sales execution, customer management, and internal alignment
- Proficiency with Excel, PowerPoint, Word, and CRM tools
Interpersonal & Communication Skills
- Proven ability to open doors and build trust with new customers
- Confident presenter to technical, procurement, and executive stakeholders
- Strong prioritization and self-directed execution in ambiguous, fast-changing environments
- Clear, concise written and verbal communication
Core Competencies
- Entrepreneurial Mindset & Ownership – Operates like a business owner in acquiring new customers
- Strategic New Account Thinking – Develops entry strategies and multi-year expansion plans
- Customer-Centric Communication – Tailors value propositions to customer pain points
- Execution Discipline – Moves opportunities from concept to production
- Multi-Account Management – Handles multiple early-stage engagements in parallel
- Collaboration & Leadership – Works cross-functionally and helps develop team capability