IoT installation support
Job Description
Job Description
We are seeking an IoT Installation Support for a one-off job. This is a quick one: Help one of our customers install our plugin solar products in his App. This customer has a PowerMeter installed in his breaker box, which needs to be registered in our App, before installing the solar system. He will also need a quick course on how to use an Android tablet. This should be a quick job. The hardware is already installed. The customer only needs help with the product registrations.
Responsibilities:
- Explain to customer how an Android tablet works (shortcuts, etc)
- Split his home WiFi AP into 2.4 and 5 GHz (we need 2.4GHz only)
- Install WiFi extender near Solar System
- Register PowerMeter in app.
- Register 2 solar micro inverters in app.
Qualifications:
- Work experience setting up WiFi systems
- Previous experience installing IoT products
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills