Director, Internal Communications

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Conservation International

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Arlington, VA, United States

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8 days ago

Director, Internal Communications

Conservation International protects nature for the benefit of humanity. Through science, policy, fieldwork, and finance, we spotlight and secure the most important places in nature for the climate, biodiversity, and for people. With offices in 30 countries and projects in more than 100 countries, Conservation International partners with governments, companies, civil society, Indigenous peoples, and local communities to help people and nature thrive together.


The Director of Internal Communications oversees internal communications and leads the creation and execution of key communications projects. This position within the Brand and Communications Division reports to the Chief Marketing Officer & Chief of Staff and manages one staff member, the Coordinator of Global Internal Communications.

As the lead for institutional communications, the Director advises CI’s executive leadership on timing, messaging, and tactics to ensure clear, effective, and appropriate communication with team members across more than 30 countries. This includes creating periodic opportunities for connection and conversation between leaders and team members, as well as guiding communications with staff about major organizational changes. This position is a key influence on other departments by helping to advise and guide their initiatives. Additionally, they advise leaders across CI’s divisions to build internal awareness for critical work that has an organization-wide impact or needs to reach large subsets of staff. They are a member of the Global Crisis Management Team.

With the Coordinator of Global Internal Communications, this role oversees internal platforms that facilitate peer-to-peer information sharing, including the Intranet, internal blog “CI Connect,” and “One CI” staff Facebook page, consistently pursuing new opportunities to improve information flow.

With the Chief of Staff, the Director also leads strategic communications projects that elevate CI’s messages and brand to key audiences, including the Board of Directors, partner institutions, and CI’s community. This person works with senior leadership across the organization to build and strengthen communications capacity and drive maximum impact through CI’s communications efforts.


Lead internal communications strategy and implementation:

Design and lead communications strategies that drive effective communications within the organization:

  • Guide communications for institution-wide priorities in collaboration with senior leaders across CI.
    • Advise and influence leaders and colleagues to make smart decisions to benefit the organization, including foreseeing needs, mitigating issues, and triaging challenges in the dissemination of important messages, often with short turnarounds.
    • Strategize for effective communication within CI and guide leadership on clear messaging along with strong outreach plans to ensure maximum understanding and uptake of critical information across the organization’s 1300+ team members.
    • Train organizational leaders across countries and divisions on how best to communicate and leverage our platforms.
    • In close collaboration with leadership and the Global Crisis Management Team (GCMT), lead communication strategies to address organizational changes or crisis situations to ensure staff has timely and appropriate access to information in all five CI languages.
  • Lead and continuously refine executive engagement with global staff to foster transparency and build a global community across 30+ countries
    • Advise executive leaders on messaging and pace of engagement with staff.
    • Oversee content development and event production for Global Meetings and Town Hall Discussions.
    • Direct and implement layered communications strategies that engage the Leadership Team and Country Directors to disseminate vital information.
    • Elevate staff concerns to leadership and provide strategic solutions to address them.
    • Craft and ensure timely translation of periodic emails to all staff from leaders.
  • Oversee strategy and execution for CI’s forums for peer-to-peer information sharing.
    • Set priorities and lead content planning for the annual virtual Impact Summit, a global, multi-day internal conference convening colleagues from all across CI.
    • Guide programmatic divisions to leverage all internal platforms to share their progress on our mission with global staff.
    • Strategize for and oversee the content of internal platforms for information-sharing, including the Intranet, internal blog and newsletter, and staff.

Strategic communications:

Lead strategic communications projects in partnership with colleagues across the organization, including but not limited to:

  • Develop thought leadership products for the organization leveraging members of the Executive Committee and subject matter experts.
  • Elevate storytelling and communications capacity across the organization by collaborating with senior leaders and coaching on talking points, presentations, and speeches.
  • Guide strategic engagements that elevate CI’s brand and messages.


  • Direct the assignments and outputs of the Coordinator of Global Internal Communications, providing strategic guidance, approvals for work plans and products, and opportunities for growth and professional development.

Other duties as assigned by supervisor.


  • This position is based in the CI-Arlington office.
  • Hybrid work environment.
  • This position supervises a Senior Coordinator, Internal Communications.
  • For the health and safety of our employees, their families, and our community, all US-based Conservation International staff are required to be vaccinated against COVID-19. This mandatory vaccine requirement applies to all staff working remotely, in a hybrid work arrangement, and on-site in CI US offices. Effective January 4, 2022, new hires will be required to provide proof of full vaccination with a government-approved vaccine as a condition for employment. Requests for reasonable accommodations or exceptions related to medical or religious reasons will be considered. Candidates are NOT required to state their COVID-19 vaccine status in their application.



  • B.A. in English, Communications, or a related field and 7 or more years of strategic communications experience.
  • 2 or more years of supervisory experience.
  • Experience maintaining focus on the “big picture” while simultaneously having a strong attention to detail.
  • Experience leveraging various communications channels as a part of a larger digital and integrated communications strategy.
  • International experience developing and implementing communications strategies.
  • Experience engaging and collaborating with individuals across various disciplines, cultures, and backgrounds to achieve shared goals.
  • Proven ability to mobilize resources to meet tight deadlines.
  • Flexibility, adaptability, and the capacity to thrive in a fast-paced, dynamic work environment.
  • Extensive experience writing and editing print and electronic communications.


  • Experience working in a large, decentralized, international organization.
  • Experience managing or supporting executive communications.
  • Experience managing crisis communications.
  • Knowledge of and interest in conservation and international development issues.

To apply for this position please submit a resume and cover letter.

See all Conservation International Career Opportunities HERE

Conservation International is an Equal Opportunity Employer Minorities/Women/Vets/Disabled