Performance Monitoring Specialist, Remote

Job Summary As a Principle Refrigeration Controls Specialist, you will be responsible for overseeing and managing the remote monitoring and control systems of refrigeration units, ensuring optimal performance and energy efficiency. You will utilize advanced technological tools and systems to remotely diagnose, troubleshoot, and resolve issues with refrigeration equipment across various locations. This role requires expertise in refrigeration systems, as well as proficiency in utilizing remote monitoring software and communication platforms. Duties and Responsibilities Remote Monitoring and Analysis Utilize remote monitoring software and systems to oversee the performance of refrigeration units install in various locations Monitor temperature, pressure, and other relevant parameters to ensure proper functioning of refrigeration equipment. Analyze Data trends and identify potential issues or inefficiencies in refrigeration systems. Ability to program and configure end controllers to act on energy savings opportunities. Participation in on-call rotation to provide support for critical systems outside of regular business hours. Troubleshooting and Issue Resolution Diagnose technical issues remotely using available monitoring tools and diagnostic equipment. Collaborate with on-site technicians to troubleshoot complex problems and provide guidance for resolution. Implement corrective actions and adjustments remotely to restore optimal performance of refrigeration systems. Maintenance and Optimization Develop and implement preventative maintenance schedules based on remote monitoring data and equipment specifications. Coordinate with maintenance teams to schedule regular inspections and service interventions for refrigeration units. Optimize refrigeration systems for energy efficiency and performance, utilizing remote control capabilities to make necessary adjustments. Documentation and Reporting Maintain accurate records of all remote monitoring activities, including data logs, troubleshooting actions, and maintenance interventions. Generate comprehensive reports on system performance, highlighting key metrics, trends, and recommendations and improvement. Communicate findings and recommendations to relevant stakeholders, including management and maintenance teams. Training and Support Provide training and support to on-site technicians on the use of remote monitoring tools and procedures. Develop training materials and resources to facilitate knowledge transfer and skill development amount maintenance staff. Act as a Subject Matter Expert (SME) on remote refrigeration control systems, offering guidance and assistance as needed. Continuous Learning and Development ~ Stay up-to-date with the latest industry trends, technological advancements, and best practices in supermarket commercial refrigeration. Share knowledge and insights with the team to enhance overall performance and capabilities. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills, Education, and Competencies Bachelor's degree in mechanical engineering, electrical engineering, or related field experience. Minimum of 5 years of experience in the supermarket commercial refrigeration space, with a focus on service, maintenance, and troubleshooting of HVAC and Refrigeration systems. In-depth knowledge of a wide range of commercial refrigeration equipment, including display cases, walk-in coolers, freezers, and refrigeration racks. Proficiency in monitoring tools, data analysis software, and HVAC/R diagnostic equipment. Strong analytical skills with the ability to interpret data and diagnose technical issues remotely. Excellent communication skills, both verbal and written, with the ability to convey technical information effectively to diverse audiences. Detail-oriented mindset with a commitment to accuracy and thorough documentation. Ability to work independently and collaboratively in a remote team environment Certification in refrigeration technology or related field is a plus. Willingness to travel occasionally for on-site inspections and support, if required. If you are a seasoned leader with a passion for technology and a track record of successfully managing development teams, we invite you to apply and be a driving force in our journey towards excellence. Be an honest team player, growth-oriented, ability to do whatever it takes; safely! Physical Requirements and Working Conditions Regularly required to sit, stand, and walk; occasionally lift and move up to 25 pounds; noise level is usually moderate. Normal office environment. Occasional light lifting of office equipment, materials and boxes; frequent walking and standing; requires dexterity in use of fingers for the operation of computers and other office equipment. Some travel required. All employees may be required to visit a customer site and/or complete a ride along with a field technician as part of their employment. EEO Statement Climate Pros is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.