Service Technician

As a Service Technician at Cavendish Hydrogen, you will be responsible for the final assembly, installation, commissioning, service, and maintenance of hydrogen fueling stations in California and abroad. Your responsibility starts at the receipt of each module from Denmark and ends at the decommissioning and recycling of the equipment at the end of its lifecycle. You will report to the Director, Projects & Service – North America of Cavendish Hydrogen.

Your tasks will include:

· Final assembly of the semi-finished modules

· Installation and commissioning of equipment at customer sites

· Execution of product warrantees

· Providing service based on planned service and maintenance, as well as unforeseeable corrective maintenance, including troubleshooting—which will require some workhour flexibility for unplanned service

· Ensuring that all executed service actions are based on Cavendish Hydrogen safety standards and follow related customer specifications

· Work per risk evaluations in the workshop and onsite

· Documenting potential failures and quality issues, which will include providing feedback to the responsible manager using existing KPI and data recording systems

· Working alongside subcontractors and other technicians onsite, especially regarding safety topics

· Various tasks at the warehouse that could involve inventory management, safety and or housekeeping

· Full Documentation per specified requirements for all work and actions taken

Qualifications

You possess a relevant educational background and experience in installation, commissioning, service and maintenance of complex machines or plants. You have a strong technical oriented mindset, are curious, and can quickly understand complex technical systems to find potential technical failures and quality issues. You are structured, consistent and clear with documentation, and follow work procedures in a safe and efficient manner.

You are an effective communicator, highly motivated and resourceful, making you effective in navigating different departments, building relationships and teams to solve problems. You are patient and amiable, allowing you to manage workflow on complex tasks involving many specialists and teams. You work well independently and excel at working in teams. You are skilled in both written and spoken English.

Requirements

· Relevant technical training as an as an electrician or mechatronics technician

· Good knowledge of mechatronic systems

· Experience working with flammable gases and high pressures

· General understanding of work safety procedures and experience in risk evaluation

· Experience with service work in the oil and gas industry, or the like, where there are high demands on security

· Understanding of customer requirements and skilled in customer communication

· Experienced in both independent and teamwork, plus high flexibility and ability to work 24/7 on-call

· Able to travel regionally or international on short notice as needed

· Experience working within established service procedures, instructions, bill of materials and norms

· Good knowledge in the remote operation and monitoring of complex systems

· Maintains an organized and clean work area in the workshop and onsite

· Must have a clean driving record

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to work standing up, walk, use hands and fingers to operate tools and equipment, and speak and listen, both over the phone and in person to customers and fellow employees, in order to perform the above listed duties. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to work in a seated position, climb or balance and smell. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds with the assistance of lifting tools or other employees.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

It will be beneficial if you have:

· Knowledge in enterprise resource planning and document management systems