Associate Director, Digital Product Management (GPM - Residential Digital Products)
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com (opens in new window) or follow on Carrier social media at @Carrier.
About This Role
We are seeking a Group Product Manager to lead the Residential digital portfolio spanning SmartHome applications, technician-facing tools, connected residential platforms, and residential energy capabilities.
This Associate Director-level role owns portfolio strategy, capital allocation within the residential envelope, and cross-domain prioritization. You will lead multiple Senior Managers and ensure cohesive investment decisions, disciplined execution, and measurable outcomes across the connected residential ecosystem.
This role operates at the intersection of IoT devices, firmware, cloud platforms, AI-driven intelligence, mobile applications, and residential energy systems.
Key Responsibilities
Product & Portfolio Strategy & Capital Allocation
The annual salary for this position is between $143,000.00 - $286,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com (opens in new window). We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 20 April 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice (opens in new window).
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com (opens in new window) or follow on Carrier social media at @Carrier.
About This Role
We are seeking a Group Product Manager to lead the Residential digital portfolio spanning SmartHome applications, technician-facing tools, connected residential platforms, and residential energy capabilities.
This Associate Director-level role owns portfolio strategy, capital allocation within the residential envelope, and cross-domain prioritization. You will lead multiple Senior Managers and ensure cohesive investment decisions, disciplined execution, and measurable outcomes across the connected residential ecosystem.
This role operates at the intersection of IoT devices, firmware, cloud platforms, AI-driven intelligence, mobile applications, and residential energy systems.
Key Responsibilities
- Product & Portfolio-level strategy across Residential digital experiences
- Capital allocation and investment prioritization within the Residential envelope
- Cross-domain roadmap alignment and tradeoff decisions
- Leadership and development of Senior Managers
- Portfolio KPIs spanning adoption, engagement, connected growth, service performance, and digital enablement
- Cohesive integration across homeowner, technician, portal, and energy experiences
Product & Portfolio Strategy & Capital Allocation
- Define and evolve a cohesive Residential digital strategy across domains Balance investment across innovation, AI enablement, platform modernization, and operational reliability
- Make principled tradeoffs across competing product priorities
- Ensure investment aligns to measurable portfolio outcomes
- Drive integration across IoT device strategy, firmware capabilities, cloud platforms, AI models, and mobile experiences
- Identify shared services, reusable platform components, and data model alignment Ensure portfolio coherence across homeowner, technician, and ecosystem experiences
- Establish portfolio-level KPIs tied to adoption, retention, connected penetration, service efficiency, and energy enablement
- Ensure domain strategies roll up into measurable portfolio impact
- Monitor performance and adjust investment priorities as needed
- Elevate AI-driven personalization, diagnostics, automation, and energy optimization across domains
- Ensure data strategy supports predictive insights and scalable intelligence
- Drive intelligent differentiation across the Residential ecosystem
- Lead, coach, and develop Senior Managers across Residential domains
- Raise the bar on product rigor, prioritization discipline, and outcome accountability
- Partner closely with Product Strategy & Rigor leadership to strengthen product craft
- Build a strong and scalable Residential product leadership bench
- Bachelor’s degree
- 12 + years in Product Management, Digital, SaaS, and/or IoT
- 6 + years directly leading Product Managers
- Master’s degree or MBA
- Experience owning multi-domain product portfolios with capital allocation responsibility
- Strong understanding of device-cloud architectures, firmware-integrated systems, mobile platforms, and AI-enabled products
- Demonstrated ability to drive adoption, engagement, and connected ecosystem growth at scale
- Experience balancing strategic investment tradeoffs across multiple product lines
- Strong executive presence and ability to influence senior cross-functional stakeholders
- Experience in connected home, HVAC, energy systems, or field service environments preferred
The annual salary for this position is between $143,000.00 - $286,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com (opens in new window). We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 20 April 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice (opens in new window).
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.