Technical Support Intern
MAKE THE DIFFERENCE! THINK CUSTOMER FIRST! EXPERIMENT! CARE! BE OPEN!
Do you want to make a difference? Our goal is to always put customers and people first! Our challenge is to experiment and innovate, being open to change and diversity. These are the pillars of the Carel Culture Code, the basis of our corporate culture and our platform for growth. If you can relate to these values or want to make them your own, join us and find out just how much we can achieve together!
We are world leaders in control solutions for air conditioning, refrigeration and heating, as well as systems for humidification and adiabatic cooling. Our products guarantee high performance, are energy efficient and environmentally sustainable.
Position
The Technical Support Intern will assist the technical and engineering teams of Carel Sud America
in daily support activities related to product testing, troubleshooting, and technical assistance to customers.
In this role, the intern will work closely with engineers and technical specialists, gaining practical experience with electronic boards, equipment performance analysis, and laboratory testing, while supporting customer service activities and technical documentation. This internship offers an opportunity to develop technical knowledge, analytical skills, and hands-on experience with innovative HVAC control solutions.
Key Responsibilities
• Support technical assistance activities, both locally and via phone
• Assist in testing electronic boards and Carel product lines
• Support the engineering team in troubleshooting and technical problem solving
• Accompany engineers during customer service and technical support routines
• Assist in the preparation of equipment performance reports
• Support laboratory testing, focusing on energy efficiency and product performance
• Assist in electrical installations under the supervision of engineers or technical specialists
• Participate in technical meetings and training sessions
• Support daily tasks assigned by the supervisor
Requirements
• Currently pursuing a Technical degree or Engineering degree in Mechatronics or related fields
• No previous professional experience required
• Basic knowledge of spreadsheets and office tools
• Organized, proactive, and willing to learn
• Good interpersonal and teamwork skills
What we offer
• Monthly internship allowance
• Transportation allowance
• Possibility of career development and future opportunities
• Paid internship recess
• Meal allowance
• Life insurance
• Access to an online learning platform with various training courses
MAKE THE DIFFERENCE…ANYWAY: this position isn’t right for you? Check out our other job opportunities: https://www.carel.com/open-positions
ACT FOR THE PLANET - ACT FOR PEOPLE - ACT TO SHARE VALUE
At Carel we are actively committed to achieving our sustainability objectives, outlined in our “Driven by the Future - Sustainability in Action” plan, available for reference at: https://www.carel.com/carel-and-sustainability. Every day we take concrete actions to help combat climate change, identifying and developing products and services that increase energy efficiency and allow us to drastically reduce environmental impact.
Our organisation aims to ensure the establishment of transparent and responsible governance and to foster a fair and inclusive workplace where diversity is recognised as an essential value for the innovation we strive to bring. Carel is committed to equal employment opportunity and prohibits any form of discrimination. In line with these objectives and values, all applications received will be given due consideration and will be exclusively valued based on competences, experiences, motivation and values alignment.
This job post addresses both female and male candidates (see D.Lgs. n. 198/2006 & ss.mm.ii and D.Lgs. 215-216/2003). Candidates are invited to read the privacy statement (see artt. 13 e 14 del Reg. EU 679/2016) at the following link: https://www.carel.com/documents/10191/678238/CAREL_GDPR_Information_Candidates.pdf