Junior Commercial Analyst
MAKE THE DIFFERENCE! THINK CUSTOMER FIRST! EXPERIMENT! CARE! BE OPEN!
Do you want to make a difference? Our goal is to always put customers and people first! Our challenge is to experiment and innovate, being open to change and diversity. These are the pillars of the Carel Culture Code, the basis of our corporate culture and our platform for growth. If you can relate to these values or want to make them your own, join us and find out just how much we can achieve together!
We are world leaders in control solutions for air conditioning, refrigeration and heating, as well as systems for humidification and adiabatic cooling. Our products guarantee high performance, are energy efficient and environmentally sustainable.
Position
The Junior Commercial Analyst will be responsible for supporting customer relationships and commercial processes of Carel Sud America, ensuring accurate order management and effective communication with clients and internal teams. In this role, the professional will interact with key customers, manage customer data, prepare quotations, and follow up on sales opportunities. The analyst will also monitor the sales process from the receipt of purchase orders through delivery and provide post-sales support to ensure customer satisfaction and long-term relationships. This position requires a customer-oriented mindset, strong organizational skills, and attention to detail, while working closely with sales, logistics, and finance teams.
Key Responsibilities
• Provide support to key customers via email or phone
• Register new customers and maintain updated customer records
• Identify customer needs and satisfaction levels
• Prepare commercial quotations and follow-ups when required
• Monitor the sales process, from purchase order receipt to product shipment and delivery
• Verify and follow up on issued invoices
• Provide post-sales support, ensuring customer satisfaction and loyalty
• Collaborate with sales and internal teams to ensure smooth commercial operations
Requirements
• Bachelor’s degree completed or in progress in Business Administration, Economics, or related fields
• Minimum 6 months of experience, preferably in inside sales or commercial support
• Basic English and intermediate Spanish
• Basic intermediate Microsoft Excel skills
• Knowledge of ERP systems is a plus
Soft Skills
• Communication
• Customer focus
• Results orientation
• Innovation mindset
• Resilience
• Critical thinking
• Teamwork
What we offer
• Competitive salary
• Transportation allowance according to mileage policy
• Possibility of career development and future opportunities
• Life insurance
• Health insurance with co-participation
• Dental coverage included in the health plan
• Private pension plan (optional
MAKE THE DIFFERENCE…ANYWAY: this position isn’t right for you? Check out our other job opportunities: https://www.carel.com/open-positions
ACT FOR THE PLANET - ACT FOR PEOPLE - ACT TO SHARE VALUE
At Carel we are actively committed to achieving our sustainability objectives, outlined in our “Driven by the Future - Sustainability in Action” plan, available for reference at: https://www.carel.com/carel-and-sustainability. Every day we take concrete actions to help combat climate change, identifying and developing products and services that increase energy efficiency and allow us to drastically reduce environmental impact.
Our organisation aims to ensure the establishment of transparent and responsible governance and to foster a fair and inclusive workplace where diversity is recognised as an essential value for the innovation we strive to bring. Carel is committed to equal employment opportunity and prohibits any form of discrimination. In line with these objectives and values, all applications received will be given due consideration and will be exclusively valued based on competences, experiences, motivation and values alignment.
This job post addresses both female and male candidates (see D.Lgs. n. 198/2006 & ss.mm.ii and D.Lgs. 215-216/2003). Candidates are invited to read the privacy statement (see artt. 13 e 14 del Reg. EU 679/2016) at the following link: https://www.carel.com/documents/10191/678238/CAREL_GDPR_Information_Candidates.pdf