Customer Service Site Engineer (f/m/d)
About Us
At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. Founded in 2001, Canadian Solar is world's largest solar technology and renewable energy companies. Canadian Solar is a leading manufacturer of solar photovoltaic modules, provider of solar energy and battery storage solutions, and developer of utility-scale solar power and battery storage projects with a geographically diversified pipeline in various stages of development. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.
We are now searching for a Customer Service Site Engineer to support our PV systems with a main focus on inverters.
You will be a part of a talented team consisting of technicians and engineers who offer in-house advice and support to their colleagues as well as premium service towards our clients.
Main Responsibilities
Main Tasks
Let’s make a difference together - Apply now!
Questions? Our HR team is here for you:
careers-europe@csisolar.com.
Canadian Solar EMEA GmbH | Human Resources | Radlkoferstr. 2 | 81373 München | www.csisolar.com/emea/
About Us
Canadian Solar – Our solar energy products define us as innovators who are helping to shape one of the most fascinating industries in the world. We are proud to be making a vital contribution to fighting climate change and building a more sustainable future for all of us as a result of our work. What is it that helps us do this? An international work environment with plenty of opportunity for collaboration, advancement, diversity, and flat hierarchies. All these factors lay the foundation for a company culture that is both open-minded and appreciative, inspiring and motivating more than 18.500 talented individuals to excel. Become part of the team and help us shape the energy of the future.
At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. Founded in 2001, Canadian Solar is world's largest solar technology and renewable energy companies. Canadian Solar is a leading manufacturer of solar photovoltaic modules, provider of solar energy and battery storage solutions, and developer of utility-scale solar power and battery storage projects with a geographically diversified pipeline in various stages of development. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.
We are now searching for a Customer Service Site Engineer to support our PV systems with a main focus on inverters.
You will be a part of a talented team consisting of technicians and engineers who offer in-house advice and support to their colleagues as well as premium service towards our clients.
Main Responsibilities
Main Tasks
- Provide installation support and training (remotely & onsite)
- Provide technical expertise and support to ensure Canadian Solar’s inverters & systems correctly functions with various microinverters, DC PV, AC coupled PV inverters, generators, and EV car chargers.
- Provide remote (online & phone) support to installers by presenting visual training aids, manuals, and other documents.
- Travel to customer project sites to support Canadian Solar’s products.
- Available to take calls from installers and end customers to answer questions
- Works closely with Sales team, Technical Support Engineers, and Customer Service Department.
- Spanish & English
- Please submit your CV in English
- Spain
- Minimum 3 years of experience in providing technical support and solutions within the Solar PV / inverters space.
- Experience providing technical consumer and installer customer service/support.
- Understanding electrical, and industry terminology.
- Proficiency with Microsoft Office suite and ability to communicate with customers, installers, OEM installers as well as with Canadian Solar personnel via email, Teams, and mobile phone.
- Valid driver license required.
- Available to start immediately (within 2 weeks)
- The atmosphere: A modern work environment, brimming with positive energy, healthy growth, and diverse teams
- Additional benefits: Attractive salary package, including company benefits such as jobrad, subsidies for childcare and more
- Balance: Hybrid work (working from home/at the office), flexible hours, and 28 days of vacation, as well as days off for special occasions
- Prospects: Individual professional development programs, training, and workshops
- Opportunities to influence the way we work: The freedom to contribute your own ideas and play a key role in shaping the future of our company
- Sustainability: Efforts include our zero waste office program, systematic recycling, bee keeping, planting trees and regular beach clean-ups
- Our rationale: Solar energy as a sustainable energy source, enabling the world to switch to clean, renewable energy
Let’s make a difference together - Apply now!
Questions? Our HR team is here for you:
careers-europe@csisolar.com.
Canadian Solar EMEA GmbH | Human Resources | Radlkoferstr. 2 | 81373 München | www.csisolar.com/emea/
About Us
Canadian Solar – Our solar energy products define us as innovators who are helping to shape one of the most fascinating industries in the world. We are proud to be making a vital contribution to fighting climate change and building a more sustainable future for all of us as a result of our work. What is it that helps us do this? An international work environment with plenty of opportunity for collaboration, advancement, diversity, and flat hierarchies. All these factors lay the foundation for a company culture that is both open-minded and appreciative, inspiring and motivating more than 18.500 talented individuals to excel. Become part of the team and help us shape the energy of the future.