Salesforce Administrator

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CALSTART

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Remote

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16 days ago

CALSTART has an immediate opening for a highly motivated person to join our team as a Technical Project Manager II, Salesforce Administrator. This position will support the Salesforce team and internal project initiatives, and report directly to the Technical Program Manager, Market Acceleration. This role will serve as a database administrator and technical project manager for the five Salesforce-based Voucher/Incentive Processing Centers (VPC).

Additionally, the Technical Project Manager II, Salesforce Administrator will:

  • Work with each CALSTART program manager to understand program needs and translate to Salesforce architecture and design
  • Develop process improvements, identify gaps and inefficiencies, and develop resolutions, including assigning deliverables for team and other managers
  • Support the backlog work items for portfolio of incentive programs
  • Maintain ongoing Salesforce system administration, as well as process improvement and supporting the Salesforce team
  • Other duties as assigned

About CALSTART
We are a nationally and internationally recognized clean transportation industry organization with offices in multiple states. With more than 29 years of experience, we work with both public and private sectors to break down barriers to innovation and drive the transportation industry to a clean and prosperous future.
We work with these member companies and the broader industry, including fleets, manufacturers, public agencies, and fuel providers, to advance the clean transportation industry. Our work is organized into the major initiative areas; cars, buses, trucks (and off-road vehicles), fuels, and mobility. We advance each of these sectors by supporting technology development, assessing, and validating new technologies and products, accelerating market growth by supporting clean vehicle incentive programs, providing policy guidance and implementation, and giving value-added services to our member organizations. We believe now is our time, and we are planning for growth. If you want a career where you are making a real impact and benefiting both society and the environment, you should consider coming to work with us!

Qualifications

  • 3+ years as a Project Manager in a relevant field
  • 2+ years as a Salesforce Administrator or CRM experience
  • Proven ability to synthesize and translate information from non-technical audiences into technical requirements. Ability to serve as a translator between technical and non-technical stakeholders
  • Salesforce Administrators Certification
  • Experience managing project scope of work and deliverables, budget, key performance indicators (KPIs), and timelines
  • Experience in CRM system administration and customization
  • Ability to understand, develop, implement, and train on technology systems, business processes, operational workflows, etc.
  • Experience using both written and verbal means to create system and user documentations

Desired Qualifications

  • Salesforce Advanced Administrator Certification
  • 2-5 years Salesforce administration experience
  • Nonprofit sector experience (operations, grant funding, etc.)
  • Full lifecycle implementation of CRM
  • Knowledge of the advanced transportation industry, zero-emission vehicles and supporting technology
  • Advanced Salesforce flow skills or ability to write/debug custom code

If you are up to this challenge, we invite you to apply. Qualified candidates, please apply online with your resume and cover letter at www.calstart.org/careers (http://www.calstart.org/careers)
CALSTART, Inc. is an equal opportunity employer, affirmative action employer and one that celebrates diversity in all forms. Our inclusive environment focuses on making decisions based on merit without regard to race, color, hair texture, gender, religion, age, nationality, social or ethnic origin, sexual orientation, gender identity, gender expression, LGBTQIA+ status, marital status, pregnancy, disability, genetics, veteran status, or any other characteristic protected by law or not. This applies to any terms, conditions, and privileges of employment, including recruiting, hiring, transferring, training, pay, incentives, benefits, discipline, promotion, lay-offs, and termination. Underrepresented candidates are encouraged to apply.

Job Type: Full-time