Lead Manager, Client Relationships

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29 days ago

CALSTART has an immediate opening for a highly motivated Lead Manager, Client Relationships, to join our team. This individual will support the Director, Member Services to support the strategic growth and servicing of CALSTART's membership program. This role will play a crucial role in designing and executing a membership game plan to champion recruiting new members and lead the planning and evaluating of membership campaigns and activities.
Additionally, the Lead Manager, Client Relationships will:

  • Develop targets for and manage a $1 million + membership recruitment budget
  • Lead full cycle membership recruitment (planning, communicating and implementation).
  • Prepare and track project plans, milestones, budgets, deliverables, reports/briefings.
  • Work with internal teams and stakeholders to develop membership growth strategies and establish targets, goals and objectives.
  • Provide year-to-year data analysis on new members related to their technology, geographical location, initiative areas.
  • Develop and implement a plan to grow the membership recruitment team.

We are a nationally and internationally recognized clean transportation industry organization with offices in multiple states. With more than 30 years of experience, we work with both public and private sectors to break down barriers to innovation and drive the transportation industry to a clean and prosperous future.
We work with these member companies and the broader industry, including fleets, manufacturers, public agencies, and fuel providers, to advance the clean transportation industry. Our work is organized into the major initiative areas; cars, buses, trucks (and off-road vehicles), fuels, and mobility. We advance each of these sectors by supporting technology development, assessing, and validating new technologies and products, accelerating market growth by supporting clean vehicle incentive programs, providing policy guidance and implementation, and giving value-added services to our member organizations. We believe now is our time, and we are planning for growth. If you want a career where you are making a real impact and benefiting both society and the environment, you should consider coming to work with us!

  • Bachelor's degree in sustainability or other related areas or equivalent years of experience.
  • At least 5 years of experience in working in the clean transportation industry.
  • Experience managing project scope of work and deliverables, budget, key performance indicators (KPIs), and timelines.
  • Experience developing scopes of work as well as communications plans and budgets.
  • Exceptional verbal and written communication skills
  • High level of attention to detail including proven ability to manage multiple, competing priorities.
  • A track record of successful business development
  • Strong ability to meet or exceed deadlines with minimal supervision or direction.
  • Proficiency in Microsoft Office suite of applications including Excel, Word, PowerPoint, Outlook.

Preferred Qualifications:

  • Master's degree in sustainability other related fields, or equivalent years of experience.
  • Understanding of/exposure to Diversity, Equity and Inclusion principles.
  • Experience in engaging with external stakeholders in related industries.
  • Experience working for a nonprofit organization.

Salary and Benefits

  • Competitive annual salary based on experience
  • Performance-based growth opportunities
  • Competitive company-paid health plan that includes dental and vision care
  • Retirement plan with a generous company contribution
  • Employee Incentive Program (bonus) yearly based on performance
  • Telecommuting and flexible work hours as appropriate
  • Rewards for alternative commuting to and from work
  • Committed to employee growth and development

If you are up to this challenge, we invite you to apply for this role. Qualified candidates, please apply online with your resume and cover letter at www.calstart.org/careers (http://www.calstart.org/careers)
CALSTART, Inc. is an equal opportunity employer, affirmative action employer and one that celebrates diversity in all forms. Our inclusive environment focuses on making decisions based on merit without regard to race, color, hair texture, gender, religion, age, nationality, social or ethnic origin, sexual orientation, gender identity, gender expression, LGBTQIA+ status, marital status, pregnancy, disability, genetics, veteran status, or any other characteristic protected by law or not. This applies to any terms, conditions, and privileges of employment, including recruiting, hiring, transferring, training, pay, incentives, benefits, discipline, promotion, lay-offs, and termination. Underrepresented candidates are encouraged to apply.

Job Type: Full-time