HVIP Policy and Operations Specialist II

Organization icon


Location icon

Pasadena, CA, United States

Apply now
Clock icon

7 days ago

HVIP is California's largest incentive project for medium- and heavy-duty on-road vehicles. CALSTART is seeking an HVIP Policy and Operations Specialist to implement EV truck and bus policies and technical program design. This staff member will serve as the technical liaison between the HVIP program team, Voucher Processing Center (Salesforce) team, and TetraTech (voucher processing contractor). They will be responsible for translating program policies into technical business processes including forms, data management, technical workflows, process automation, and technical design, quality assurance, and testing / training. This includes the communications, Dealer Training, and Voucher Processing Center workflows, by providing policy analysis and the design of Standard Operating Procedures for business processes regarding HVIP updates. You will work closely with initiatives such as trucks, buses, infrastructure, policy, and communications to support HVIP's growing portfolio.

Additionally, the HVIP Policy and Operations Specialist II will:

  • Support clients such as the California Air Resources Board
  • Support the design and implementation of policies from the CARB Funding Plan for Clean Transportation in support of several HVIP bodies of work.
  • Interpret policy nuances into technology-design workflows for CALSTART's custom-designed Salesforce-enabled Voucher Processing Center
  • Liaison for the EnergIIZE infrastructure program as it relates to HVIP policy implementation.
  • Develop operational workflows to enable Salesforce and Voucher Processing procedures
  • Policy analysis of HVIP program requirements
  • Engagement with HVIP bodies of work such as school bus and small fleet, as well as EnergIIZE


We are a nationally and internationally recognized clean transportation industry organization with offices in multiple states. With more than 30 years of experience, we work with both public and private sectors to break down barriers to innovation and drive the transportation industry to a clean and prosperous future.

We work with these member companies and the broader industry, including fleets, manufacturers, public agencies, and fuel providers, to advance the clean transportation industry. Our work is organized into the major initiative areas; cars, buses, trucks (and off-road vehicles), fuels, and mobility. We advance each of these sectors by supporting technology development, assessing, and validating new technologies and products, accelerating market growth by supporting clean vehicle incentive programs, providing policy guidance and implementation, and giving value-added services to our member organizations. We believe now is our time, and we are planning for growth. If you want a career where you are making a real impact and benefiting both society and the environment, you should consider coming to work with us!


  • 3+ years of experience on a team implementing programs that are focused on user experience, with specific expertise in Salesforce
  • Experience interpreting policies related to sustainability and clean transportation.
  • Experience supporting and designing databases and technology workflows related to business processes.
    Experience with public grants and incentives.
  • Experience with California low carbon transportation programs.
  • Experience with policy analysis and technical program workflow design.
  • Bachelor's degree in Business, Computer Science, Sustainability or another related field.
  • Experience with Salesforce, Pardot, Microsoft OFFICE 365
  • Experience with policy analysis and technical program workflow design
  • Experience managing relationship and advise on strategy, project planning, market assessment, funding prioritization, project improvements, and stakeholder engagement.

Salary and Benefits

  • Performance-based growth opportunities
  • Competitive company-paid health plan that includes dental and vision care
  • Retirement plan with a generous company contribution
  • Employee Incentive Program (bonus) yearly based on performance
  • Telecommuting and flexible work hours as appropriate
  • Rewards for alternative commuting to and from work when reporting in-person
  • Employee wellness program and employee assistance program
  • Committed to employee growth and development.

To apply: If you are up to this challenge, we invite you to apply for this role. Qualified candidates, please apply online with your resume and cover letter at www.calstart.org/careers (http://www.calstart.org/careers)

CALSTART includes the complete salary range amount $74,000-$104,000 the job level of the job announced. We determine pay based on education, experience, internal equity, and any other factors relevant to the job. Pay for this role will typically be from $74,000-$82,000.

CALSTART, Inc. is an equal opportunity employer, affirmative action employer and one that celebrates diversity in all forms. Our inclusive environment focuses on making decisions based on merit without regard to race, color, hair texture, gender, religion, age, nationality, social or ethnic origin, sexual orientation, gender identity, gender expression, LGBTQIA+ status, marital status, pregnancy, disability, genetics, veteran status, or any other characteristic protected by law or not. This applies to any terms, conditions, and privileges of employment, including recruiting, hiring, transferring, training, pay, incentives, benefits, discipline, promotion, lay-offs, and termination. Underrepresented candidates are encouraged to apply.