IT Support Technician - France

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational company, based in Shenzhen, China. It operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

About BYD France

BYD France is the French National Sales Company of BYD BV Europe and BYD Company Ltd, a China-based company and a leading global supplier of green energy technologies. BYD France offers a range of electric vehicles, including all-electric cars, buses & forklifts. BYD is expanding its operations in France to support a growing portfolio of New Electric Vehicle Passenger car and LCVs projects.

About the role:

Under the responsibility of IT Manager, the IT Support Technician will manage the IT tools in the SNC for BYD France.

Key Responsibilities:

• Cooperating with the HQ IT team to carry out the planning, implementation, upgrading, optimization and transformation of the IT network/server/infrastructure.
• Diagnosing and troubleshooting software and hardware issues.
• Management of the IT inventory, including hardware items as well as software licenses and warranties.
• Cooperating with the HQ IT team to implement network security.
• Effectively responding to requests for IT support and providing solutions by cooperating with the HQ IT team.
• Serving as the first point of contact for IT support within the organization.
• Preparing computers/laptops and other IT equipment for employees and managing computers and other IT office equipment.
• Other related activities and contingent assignments.
• Be the BYD ambassador in your area of responsibility.

Requirements - Qualifications:

. Bachelor`s degree in computer science or IT-related majors.

. Preferably 2 years of IT/network-related work experience.

. Cisco CCNA, Cisco CCNP or ITIL certifications are advantageous.

. Fluent English and French language skills.

. Chinese speaking will be beneficial.

. Excellent communication and organization skills.

. Independent problem-solving and decision-making skills.

We offer:

• Performance and experience based competitive remuneration;
• Department & company wide teambuilding events.
• An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team