ENERPro Technical Associate

About BER:

Building Efficiency Resources (BER) is an energy efficiency training, quality assurance organization, and green building services provider. Our mission is to deliver industry-leading technical, program training, and customer support to our clients, while upholding the highest standards in our industry. Additionally, BER offers technical and professional services to help clients achieve their project goals. 

Why work with BER:

· A culture that understands there is life outside of work and cares about its employees.

· The ability to work remotely from your home office.

· An engaging, fun, and inclusive work environment.

· A competitive salary, vacation package, and bonus opportunities.

· Career growth and professional development opportunities.

· Being part of a team and contributing to Canada’s goal of 2050 net-zero carbon.

The Opportunity:

BER is seeking an experienced professional in the building performance industry to serve as an ENERPro Technical Associate. This individual will support our quality assurance process and act as a technical representative for BER's clients. The role includes reviewing energy models and providing technical support to clients. This position also supports BER’s training services team through our B.E.S.T. Academy by helping develop technical training and resources in areas such as building energy modelling, HVAC design, and building science. To support the projects allocated to this role, you must be bilingual and able to communicate in both English and French, with experience in customer service and technical service delivery. In this role, you will help BER grow, meet our corporate goals, strive to be our best, and continue serving our clients as The Pros Pro.

Duties & Responsibilities of the Role

• Provide technical support to BER clients via phone, email & BER’s client portal.
• Conduct building evaluation services and customer outreach.
• Perform professional services on behalf of BER clients, including consultations, residential energy modelling, and production of client reports.
• Assist with the development of training curriculum focused on energy efficiency and code programs, energy modelling, etc.
• Represent BER at conferences, trade shows, and local industry-related events,

Minimum Qualifications

• Experience with green building and energy efficiency programs and standards such as NBC 2020 and NECB 2020, ASHRAE 90.1, LEED, NRCAN ERS, etc 
• Energy assessment and energy modelling experience.
• High degree of computer literacy, including fluency in MS Windows, Office, etc. 
• Knowledge and experience in working with and performing takeoffs using architectural and engineering plans, details and specifications. 
• Strong knowledge of building science, HVAC, construction, energy efficiency programs and industry standards 
• Excellent communication skills, both written and verbal.
• Experience in customer service and support.

Additional Qualifications (considered an asset)

• HVAC Design and Load Calculations. 
• LEED / Phius / IR, etc. certifications 
• Architectural or engineering degree or professional certification.
• Knowledge and experience with field tools (blower door, duct testing, commissioning, ventilation, IR, etc.), and performing field inspections, data collection and verification. 
• ASHRAE Building Energy Modeling Professional certification. 
• Current NRCAN QAS or RESNET QAD certification 

This role specifically reports to the Director of Canadian Operations. It is our mission to provide the best customer service in the industry and this position is pivotal to that success. Given that BER is incorporated across Canada, we conduct most of our business virtually. Therefore, our employees enjoy the ability to work from their home office. However, travel will be required for the quality assurance and fieldwork components of this position. Compensation will be commensurate with experience.

Compensation Range: $60K-$70K annually based on experience and years of service.