Sr. Center Assistant (Part-Time)

The National Audubon Society is a nonprofit conservation organization that protects birds and the places they need today and tomorrow. We work throughout the Americas towards a future where birds thrive because Audubon is a powerful, diverse, and ever-growing force for conservation. Audubon has more than 700 staff working across the hemisphere and more than 1.5 million active supporters.

North America has lost three billion birds since 1970, and more than 500 bird species are at risk of extinction across Latin America and the Caribbean. Birds act as early warning systems about the health of our environment, and they tell us that birds – and our planet – are in crisis. Together as one Audubon, we are working to alter the course of climate change and habitat loss, leading to healthier bird populations and reversing current trends in biodiversity loss. We do this by implementing on-the-ground conservation, partnering with local communities, influencing public and corporate policy, and building community.

Audubon is committed to a culture of workplace excellence, where our talented and diverse staff are deeply engaged with a strong sense of belonging. The birds Audubon pledges to protect differ in color, size, behavior, geographical preference, and countless other ways. By honoring and celebrating the equally remarkable diversity of the human species, Audubon brings new creativity, effectiveness, and leadership to our work throughout the hemisphere.

The Senior Center Assistant will be an integral part of the Center team working closely with Center Director and program leads to support visitor services, volunteer program, and conservation and education programs. This is a part-time, 24 hour per week, position.

Compensation:

$16.00-$18.00 / hour

• Serve as Center lead for front desk and visitor services, troubleshoot issues, train volunteers and staff on front desk services, schedule staff weekend assistants, and schedule front desk volunteers to help cover front desk during the week and on weekends.
• Cover front desk as needed and help keep the Center presentable and welcoming to visitors.
• Assist Education Team with summer camp registrations using Camp Doc software.
• Assist with administrative tasks including but not limited to processing donations, monthly earned income reports, invoices, receipts, and tracking small inventory of equipment and supplies.
• Assist with ordering, stocking, maintaining, and promoting the Center’s Nature Store.
• Assist program staff in promoting activities, programs, and events using Every Action event software and/or similar software.
• Assist program leads in developing and implementing volunteer recruitment, training, scheduling, and appreciation & recognition, and keeping volunteer contact list updated.
• Support set up and take down of programs and events.
• Support program staff in tracking and entering program data for assessment and evaluation.
• Support Center Director in coordinating visitor surveys to collect demographic and other info to help us improve our programs and services.
• Other job-related duties as assigned.

• Associate degree required, Bachelor’s degree preferred, with 1-2 years demonstrated program support experience required. An equivalent combination of education and experience will be considered.
• Exceptional organizational skills, attention to detail and a can-do attitude are essential.
• Excellent customer service and communication skills.
• Excellent interpersonal, written and communication skills.
• Proven ability to track and advance tasks and projects to completion in a fast-paced environment.
• Ability to work independently with limited supervision and be a valuable team player on a small team.
• Critical thinking skills and a problem-solving attitude.
• Experience coordinating, training and supervising volunteers and knowledge of current trends, resources and information related to volunteerism a plus.
• Demonstrated proficiency in Microsoft Office products, including Outlook, Word and Excel.
• Demonstrated knowledge of Every Action event management and Camp Doc software or similar products a plus.
• Desire to work with diverse communities not typically engaged in conservation efforts.
• Experience and familiarity with the natural history, outdoor education, and conservation a plus.
• Willing and able to occasionally work outside of the normal work schedule.
• A strong commitment to the mission, values, and programs of the Audubon Center at Riverlands and the National Audubon Society.

This position is represented by the Communication Workers of America (CWA).