Engagement Assistant

Organization icon


Location icon

San Antonio, TX, United States

Clock icon

30+ days ago

The National Audubon Society is a nonprofit conservation organization that protects birds and the places they need, today and tomorrow. We work throughout the Americas using science, advocacy, education, and on-the-ground conservation. Audubon’s state, regional, national, and international programs, nature centers, and chapters have an unparalleled wingspan that reaches millions of people each year to inform, inspire, and unite diverse communities in conservation action. As a sentinel species, we recognize that the fate of birds is inextricably tied to the fate of us all.

Audubon has more than 700 staff working across the United States and seven countries in 17 state and regional offices, 41 nature centers, and 23 wildlife sanctuaries. Together as one Audubon, we aspire to alter the course of climate change and habitat loss, leading to healthier bird populations and reversing current trends in biodiversity loss.

Audubon is committed to a culture of workplace excellence, where our talented and diverse staff are deeply engaged, with a strong sense of belonging. The birds Audubon pledges to protect differ in color, size, behavior, geographical preference, and countless other ways. By honoring and celebrating the equally remarkable diversity of the human species, Audubon will bring new creativity, effectiveness, and leadership to our work throughout the hemisphere.
Position Summary:
Mitchell Lake Audubon Center is seeking a qualified individual to fulfill the role of Engagement Assistant. This position will assist staff in various capacities including but not limited: administrative duties related to programs, volunteers, and center visitors; community outreach and engagement opportunities; and social media.

This a part-time position requiring 20-24 hours per week, with a Tuesday – Saturday schedule.

Essential Functions:
  • Assist other center staff in filling volunteer positions needed for day-to-day operations, community outreach, and special events through scheduling and ongoing communication with volunteer corps
  • Assist in recruitment and onboarding of volunteers including processing volunteer applications, ensuring completion of required paperwork
  • Serve as a liaison for volunteer groups (universities, corporate entities, partner organizations)
  • Assist with maintenance of volunteer database (Volgistics) and track volunteer use and hours
  • Assist with training of volunteers to greet guests, use of ticketing and POS systems, and other center functions
  • Assist other center staff in coordination of volunteer continuing education and recognition, including supporting an annual recognition event.
  • Support center staff in preparation and execution of outreach events, including offsite events
  • Support the Senior Assistant, Conservation in community habitat work needs
  • Review volunteer handbook and assist in updating guidelines and policies as needed
  • Help promote equity, diversity, inclusion and belonging principles through all facets of our work
  • Assist staff in program and outreach marketing through social media
  • Other duties as assigned

Qualifications and Experience:
  • Must be proficient in Microsoft Office Suite
  • Must be self-motivated, able to follow directions and work independently and as part of a small team
  • Must demonstrate ability to be reliable and punctual
  • Must possess a valid driver’s license
  • Must be comfortable working with youth and the general public
  • Excellent organizational skills and the ability to multi-task
  • Excellent verbal and written communication skills
  • Experience coordinating and training volunteers
  • Demonstrates excellent leadership and interpersonal skills (positive, outgoing, motivational)
  • Experience with Volgistics or a similar volunteer database is preferred
  • Marketing, graphic design, photography, or social media experience preferred
  • Demonstrates a commitment to the mission and values of the National Audubon Society
  • Pursuing or accomplished degree in education, science, museum studies, or related field preferred
  • Bilingual ability (Spanish/English) preferred
EEO Statement:
The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.
Accessibility Statement:
The National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
COVID Policy:
All new hires must be fully vaccinated prior to their start of employment unless they are pre-qualified by HR for exemption.