Senior Center Assistant - PRAC

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Overview:

The National Audubon Society is a nonprofit conservation organization that protects birds and the places they need today and tomorrow. We work throughout the Americas towards a future where birds thrive because Audubon is a powerful, diverse, and ever-growing force for conservation. Audubon has more than 700 staff working across the hemisphere and more than 1.5 million active supporters.

North America has lost three billion birds since 1970, and more than 500 bird species are at risk of extinction across Latin America and the Caribbean. Birds act as early warning systems about the health of our environment, and they tell us that birds – and our planet – are in crisis. Together as one Audubon, we are working to alter the course of climate change and habitat loss, leading to healthier bird populations and reversing current trends in biodiversity loss. We do this by implementing on-the-ground conservation, partnering with local communities, influencing public and corporate policy, and building community.

Audubon is committed to a culture of workplace excellence, where our talented and diverse staff are deeply engaged with a strong sense of belonging. The birds Audubon pledges to protect differ in color, size, behavior, geographical preference, and countless other ways. By honoring and celebrating the equally remarkable diversity of the human species, Audubon brings new creativity, effectiveness, and leadership to our work throughout the hemisphere.

Position Summary:
The Senior Center Assistant will provide high-quality administrative support to Audubon’s Pascagoula River Audubon Center (PRAC). Specifically, they will be responsible for managing the reception desk and greeting visitors, answering phones, completing sales for the gift shop, restocking items, maintaining cleanliness, and handling equipment rentals. They will also provide administrative support during center events and rentals, occasionally working independently as the only staff person at the center. They will also support educational programming by completing check-ins, taking program fees, and providing information to program participants when they are at the center.

This position is a part-time, 25 hours per week, non-exempt position based out of Pascagoula River Audubon Center in Moss Point and reporting to the Center Director, PRAC. The schedule will typically be Tuesday – Friday, 12pm-4pm and Saturdays from 9am-1pm. Hours may shift or additional hours may be assigned to accommodate events during non-standard hours.

Compensation:
$17.00-$18.50 / hour
Essential Functions:
  • Conduct the daily operations of the visitor center front office: greet visitors, answer phones, assist with kayak and canoe trips, complete sales, and provide administrative support during educational programs and events.
  • Assist and comply with policies for the register and point of sales, restock items in the gift shop, and provide feedback to the Office Coordinator and the Center Director for ways to increase earned revenue.
  • Ensure that educational and informational materials for the public are readily available, keep brochure racks filled and sightings board up to date as well as help develop new content to have on display.
  • Ensure the center is neat and tidy at all times, including helping with meeting room set up and break down and occasionally assisting with the cleanliness of public spaces during open hours.
  • Participate in the overall financial and administrative health of Audubon Delta through participation in meetings, suggestions for the annual budget, and adherence to financial policies such as turning in receipts in a timely manner.
  • Participate in Audubon Delta’s commitment to Equity, Diversity, Inclusion and Belonging through staff trainings, hiring initiatives, and adhering to the community values in the National Audubon Society Flight Plan.
  • Manage the center independently during after-hours events and occasionally when other staff are off-site delivering programs.
  • Other job-related duties as assigned.
Qualifications and Experience:
  • High School graduation or GED required; associate’s degree preferred.
  • 1-3 years of experience with customer service and office operations required; experience overseeing a facility independently preferred.
  • Demonstrated ability to manage a cash register and point of sale system.
  • Excellent customer service and written and verbal communication skills.
  • Self-starter, with attention to detail, strong organizational skills, and ability to juggle multiple projects simultaneously;
  • Proficient in Microsoft Office applications, as well as some knowledge of accounting or sales systems;
  • Willingness to learn about conservation issues addressed by the Pascagoula River Audubon Center; knowledge of the local community and conservation issues preferred.
  • Ability to lift and push up to 20 lbs with or without accommodation.
  • Ability to work flexible hours, if needed, as evenings and weekends will occasionally be required.
  • Must have reliable transportation.
EEO Statement:
The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.
Accessibility Statement:
The National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.