Energy Efficiency Program Manager - Business Development Team
We are seeking an experienced Energy Efficiency Program Manager to join a high-impact Business Development team. This role is responsible for overseeing the delivery of regulated energy efficiency programs, managing vendor and internal performance, and ensuring compliance with safety, operational, and regulatory requirements. The ideal candidate is a collaborative leader who thrives in cross-functional environments and is passionate about delivering measurable energy and customer outcomes.
Key Responsibilities
- Oversee the performance of contracted vendors (office and field) delivering program services, ensuring quality, timeliness, and compliance
- Manage employee performance and ensure adherence to safety protocols and best practices
- Lead and collaborate with cross-functional teams including Customer Care, Contracting, Procurement, Legal, Marketing, IT, and other internal stakeholders
- Enhance program delivery and customer experience while resolving operational and customer issues
- Develop, maintain, and improve processes for implementing energy efficiency programs in accordance with regulatory and approval requirements
- Provide oversight of business controls, compliance, and accurate invoice processing
- Identify, implement, and automate process improvements where possible
- Monitor program KPIs to ensure performance aligns with business plans and regulatory expectations
- Prepare and present program and project status updates to senior leadership
- Support special projects and initiatives as needed
- Foster an inclusive and respectful work environment that values diversity of thought, background, and experience
- Support storm restoration efforts when required, which may include non-routine duties or adjusted schedules.
Required Qualifications
- Bachelor’s degree in Management, Engineering, Business, Finance, or a related field plus 7 years of relevant experience in energy efficiency programs, construction, or related fields
- In lieu of a degree: 11 years of relevant experience
- Demonstrated experience managing vendor performance and leading cross-functional teams
- Prior experience with Energy Efficiency and/or Electric Vehicle programs
- Proven people management and leadership capabilities
- Valid U.S. driver’s license
Preferred Qualifications
- Certified Energy Manager (CEM) certification
- MBA or other advanced degree