Customer Success Consultant
Agrosmart leverages climate solutions to help food systems and nature thrive by managing and mitigating financial risks. Operating in 9 countries across Latin America, the company serves over 100,000 farmers and monitors 48 million hectares, empowering them to become more climate-resilient for enhanced security and profitability. Agrosmart offers comprehensive solutions for agroindustries to monitor, report, and verify sustainability indicators, supporting their role in agrifood production systems. With a focus on technology and design, the company is building the agriculture of the future—more productive, sustainable, and resilient.
The Customer Success Consultant will focus on engaging with clients to ensure customer satisfaction and retention. Responsibilities include managing customer accounts, providing personalized support, and building long-term relationships. The role involves analyzing customer data to identify needs, addressing challenges, and presenting appropriate solutions that align with client goals. As a hybrid role located in Campinas, SP, this full-time position allows some work-from-home flexibility while requiring occasional on-site presence.
- Strong skills in Customer Engagement and Customer Satisfaction
- Proficiency in Account Management and maintaining long-term client relationships
- Analytical Skills for identifying customer needs and deriving valuable insights
- Excellence in Communication to convey solutions effectively and build trust
- Knowledge of agriculture, agri-tech, or sustainability solutions is a plus
- Problem-solving abilities and adaptability in a dynamic environment
- Bachelor's degree in Business, Agriculture, Sustainability, or a related field