Technical Services Engineer
Job Description
Description & Requirements
AESC is looking to add a Technician Services Engineer to our team in Santa Clara, CA.
AESC is an exciting, newly created global organization committed to solving the challenges of a sustainable future and becoming the leading supplier of full-value-chain battery solutions. Our lithium-ion batteries can be found in nearly one million electric vehicles worldwide and have a stellar safety record of zero-critical issues. AESC US is leading the way in battery technology. We design and manufacture EV battery technology for various electric vehicles and equipment. We are working hard towards unlocking the full potential of sustainable energy and climate change mitigation. We will continue to build upon our successes and expand into new markets and industries, producing innovative and competitive products and technologies that advance the goal of a zero-carbon emission future. AESC is headquartered in Japan and has battery manufacturing locations in Japan, UK, China, and the U.S.
AESC Mission
Our mission is to solve the challenges for a sustainable future. Together, we can make a meaningful impact.
About The Role
We are seeking a highly skilled Technical Services Engineer to lead commissioning activities and manage technical service work for utility-scale energy storage systems. This role operates remotely and serves as the technical expert during commissioning and service operations, ensuring successful system start-up, troubleshooting, and compliance with all technical standards. The Technical Services Engineer will support the commissioning team and handle technical service activities, including diagnostics, repairs, and remote support. The ideal candidate will have deep technical knowledge, leadership ability, and a commitment to quality and safety.
What You Will Do
Welcome to AESC, supporting our state-of-the-art Gigafactories, where you'll have the opportunity to tackle the world's most fascinating challenges alongside exceptionally talented individuals who are driven to make a difference. At AESC, we offer a comprehensive compensation package. In addition, we provide a range of valuable benefits, such as 401K,and health insurance. We strive to ensure that our employees are well taken care of, enabling them to focus on their work and contribute to our collective mission of changing the world.
Even if you don't meet every requirement listed, if you believe this role suits you well, we encourage you to apply. Your application gives us the opportunity to learn more about you and explore potential fits within our team.
Following the submission of your application, we are committed to providing timely responses to all applicants, though response times may vary depending on the volume of submissions. If you do not receive an immediate response, please rest assured that this in no way reflects on the quality of your candidacy. Your application will be retained in our files, and we may reach out to you for future roles that align with your skills and interests. As our organization experiences rapid growth, we appreciate your patience in this process. We are actively working each day to enhance our application procedures to ensure a smoother and more efficient experience for all applicants. Thank you for your understanding and enthusiasm for joining our dynamic team.
Equal Employment Opportunity
At AESC, we are committed to providing Equal Employment Opportunity (EEO) to all individuals. We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S Join us in our passion to design, manufacture, and sell high-performance products, contributing to a sustainable and zero-carbon emission future.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential job functions.
The work environment is primarily an automated manufacturing plant with a concrete floor and is characterized by some temperature extremes, moderate noise, and forklift traffic. The individual must be able to perform all essential functions as appropriate on the plant floor, in meetings, and with employees, management, customers and suppliers.
Candidate must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Qualifications
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential job functions.
The work environment is primarily an automated manufacturing plant with a concrete floor and is characterized by some temperature extremes, moderate noise, and forklift traffic. The individual must be able to perform all essential functions as appropriate on the plant floor, in meetings, and with employees, management, customers and suppliers.
Candidate must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Description & Requirements
AESC is looking to add a Technician Services Engineer to our team in Santa Clara, CA.
- Full-Time
- Remote/Hybrid/On-site
AESC is an exciting, newly created global organization committed to solving the challenges of a sustainable future and becoming the leading supplier of full-value-chain battery solutions. Our lithium-ion batteries can be found in nearly one million electric vehicles worldwide and have a stellar safety record of zero-critical issues. AESC US is leading the way in battery technology. We design and manufacture EV battery technology for various electric vehicles and equipment. We are working hard towards unlocking the full potential of sustainable energy and climate change mitigation. We will continue to build upon our successes and expand into new markets and industries, producing innovative and competitive products and technologies that advance the goal of a zero-carbon emission future. AESC is headquartered in Japan and has battery manufacturing locations in Japan, UK, China, and the U.S.
AESC Mission
Our mission is to solve the challenges for a sustainable future. Together, we can make a meaningful impact.
About The Role
We are seeking a highly skilled Technical Services Engineer to lead commissioning activities and manage technical service work for utility-scale energy storage systems. This role operates remotely and serves as the technical expert during commissioning and service operations, ensuring successful system start-up, troubleshooting, and compliance with all technical standards. The Technical Services Engineer will support the commissioning team and handle technical service activities, including diagnostics, repairs, and remote support. The ideal candidate will have deep technical knowledge, leadership ability, and a commitment to quality and safety.
What You Will Do
- Lead remote commissioning activities for energy storage systems, including system configuration, functional testing, and performance validation.
- Act as the technical authority during commissioning, guiding and directing the commissioning team to ensure successful project execution.
- Perform and oversee technical service work, including troubleshooting, diagnostics, and repairs for energy storage systems.
- Provide advanced technical support for service issues and collaborate with engineering teams to resolve complex challenges.
- Prepare and maintain detailed commissioning and service documentation, including test reports and maintenance records.
- Ensure compliance with safety standards, quality requirements, and regulatory guidelines during all commissioning and service activities.
- Offer technical training and mentorship to commissioning and service team members.
- Support post-commissioning activities such as performance monitoring and issue resolution as needed.
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related technical field (or equivalent experience).
- 3–6 years of experience in commissioning and service engineering for electrical or energy systems; experience with energy storage systems strongly preferred.
- Expertise in commissioning processes, system integration, troubleshooting, and repair of complex technical systems.
- Proficiency with remote diagnostic tools, SCADA systems, and commissioning software.
- Strong analytical and problem-solving skills with the ability to lead technical activities independently.
- Excellent communication skills for guiding teams and interacting with customers remotely.
- Expert knowledge of battery energy storage systems (BESS) and renewable energy technologies.
- Familiarity with PLC programming, communication protocols, and control systems.
- Experience with cybersecurity best practices for remote system access.
Welcome to AESC, supporting our state-of-the-art Gigafactories, where you'll have the opportunity to tackle the world's most fascinating challenges alongside exceptionally talented individuals who are driven to make a difference. At AESC, we offer a comprehensive compensation package. In addition, we provide a range of valuable benefits, such as 401K,and health insurance. We strive to ensure that our employees are well taken care of, enabling them to focus on their work and contribute to our collective mission of changing the world.
- An inclusive and diverse work environment that fosters and encourages professional and personal development.
- Highly automated, clean, safe, and temperature-controlled production environment
- Medical, Dental and Vision Insurance
- HSA and Flexible Spending Accounts
- 401K with company match
- Life Insurance (Company paid and additional voluntary life available)
- Paid Vacation and 14 Paid Holidays
- Short term and long-term disability coverage (Company Paid)
- Tuition reimbursement
- Competitive base salary with performance-based incentives. Salary range: $105,000-$132,000/annual.
- Opportunity to lead technical commissioning and service work for cutting-edge energy storage projects.
- Remote work flexibility with occasional site visits for critical activities.
- Comprehensive training and career development opportunities.
- Full benefits package including [health insurance, retirement plan, PTO, etc.].
Even if you don't meet every requirement listed, if you believe this role suits you well, we encourage you to apply. Your application gives us the opportunity to learn more about you and explore potential fits within our team.
Following the submission of your application, we are committed to providing timely responses to all applicants, though response times may vary depending on the volume of submissions. If you do not receive an immediate response, please rest assured that this in no way reflects on the quality of your candidacy. Your application will be retained in our files, and we may reach out to you for future roles that align with your skills and interests. As our organization experiences rapid growth, we appreciate your patience in this process. We are actively working each day to enhance our application procedures to ensure a smoother and more efficient experience for all applicants. Thank you for your understanding and enthusiasm for joining our dynamic team.
Equal Employment Opportunity
At AESC, we are committed to providing Equal Employment Opportunity (EEO) to all individuals. We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S Join us in our passion to design, manufacture, and sell high-performance products, contributing to a sustainable and zero-carbon emission future.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential job functions.
- Ability to sit for extended periods of time.
- Ability to read, write, speak, hear; stand; walk; use hands to finger, handle, or feel; reach and lift with hands and arms frequently throughout the day.
- Required to occasionally lift, push, pull and/or move up to 10 pounds and occasionally required to lift, push, pull and/or move up to 35 pounds.
- Ability to work extended hours during critical commissioning and service phases.
- Comfortable working remotely while coordinating with on-site teams.
- Strict adherence to OSHA requirements and company safety protocols during all activities.
- Use of appropriate PPE when visiting sites for audits or troubleshooting.
The work environment is primarily an automated manufacturing plant with a concrete floor and is characterized by some temperature extremes, moderate noise, and forklift traffic. The individual must be able to perform all essential functions as appropriate on the plant floor, in meetings, and with employees, management, customers and suppliers.
Candidate must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Qualifications
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential job functions.
- Ability to sit for extended periods of time.
- Ability to read, write, speak, hear; stand; walk; use hands to finger, handle, or feel; reach and lift with hands and arms frequently throughout the day.
- Required to occasionally lift, push, pull and/or move up to 10 pounds and occasionally required to lift, push, pull and/or move up to 35 pounds.
- Ability to work extended hours during critical commissioning and service phases.
- Comfortable working remotely while coordinating with on-site teams.
- Strict adherence to OSHA requirements and company safety protocols during all activities.
- Use of appropriate PPE when visiting sites for audits or troubleshooting.
The work environment is primarily an automated manufacturing plant with a concrete floor and is characterized by some temperature extremes, moderate noise, and forklift traffic. The individual must be able to perform all essential functions as appropriate on the plant floor, in meetings, and with employees, management, customers and suppliers.
Candidate must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.